Caesar Quote on calm assertive behaviour

Week 25 – Keep Calm and Assertive

Hi guys,

It was certainly another really busy week, probably one of my most busy actually.

Client Management

Monday morning saw me back in the classroom with the web professional trainees, this time doing some role play about client management.  We were paired up to go over some scenarios of where web designers are faced with some challenges from Clients.

Here are some of the scenarios

Client Management role play worksheet

Unfortunately Jess and I had too much fun with the first page that we ran out of time to do the last page.  Shame.  But we role played the heck out of the first page hehehe.  And between us, (because we decided to switch roles and repeat the same scenarios) we came up with some very professional and hopefully effective ways of handling potentially difficult situations with a client.

What we learned was that it is crucial and a no brainer to remain calm but assertive – a bit like the famous dog whisperer Caesar Milan!

Keep Calm and Assertive poster with Caesar Milan

Before you say anything, no, I am not comparing clients to dogs, although some may like the comparison! But rather in all situations this message is advisable if you want a positive outcome where both parties are happy.

Now back to what I was saying about calm and assertive.  Basically it’s about being very clear from the beginning what the expectations are for both parties and sticking to it.  So a solid written contract is vital. A solid contract is what you can always refer back to if a client gets too demanding, ie asking for ‘un-agreed to’ changes or ‘more’ content/pages.

But ‘give a little’.  If what they are asking for is not in the contract, it doesn’t mean you outright refuse to do it, but rather see if you can convince the client if is actually necessary or not, or state that you can do it but it will cost extra.  And put all of this in writing. Clients do not want delays to the completion date so you can always highlight that could happen if too many changes are made.

Anyway this was a fun and worthwhile exercise for web professional trainees who are almost ready to go out on their own.

WCB School Site

Gravity Forms for Course Pages

I’ve been working for weeks now on adding and testing a new form (WP Gravity Form) on all our course pages.   After I thought I’d finished, I was then asked to make the form into a template (called ‘templatera’ in Visual Composer). So I created the template, added it to 20 course pages, doubled checked they worked then deleted the not-so-old one.  You may notice that not all the courses have the new form (we offer more than 20 courses) this is not because I’ve forgotten, but because we do not have the new course outline for them yet therefore it’s a bit pointless generating an email with an old outline.
I can finally say this task is well and truly complete! Mission completed… until a new course or outline is made that is …. 

Lucille Ball
You cannot be serious Carl! Not another form! Hahaha

This week I also updated the WCB about page and added the lovely Golf to the WCB Team. Here is the original photo before formatting and the PhotoShop version edited for the requirements of the team page.  I got to ‘brush’ up on my Photoshop retouching skills -finally getting a handle on the clone tool.

Isn’t she lovely?  Say yes or you’ll have me to answer to.  But seriously, Golf is a great addition to the WCB team, she is hardworking, creative and yes lovely.  Golf, I will miss you when I complete my internship in 2 weeks.

International Computer Drivers Licence

I’ve also been chasing up the idea of WCB becoming a ICDL centre.  Have you heard of ICDL?  It’s the International Computer Drivers Licence.  I’m still trying to find out exactly what they offer in courses and what costs are involved.  Anyone out there sat the test?

Blog Posts

I haven’t done so much on our school blog posts of late, I even gave up doing one of ‘my’ photography articles and handed it over to a new intern as I had a more urgent tasks to complete.  I have very much enjoyed doing all the photography articles so far, all 16 of them! Hard to believe.  Anyway I did get my hands on a blog this week about teaching html.  It’s an older article but still rings true today.

Responsiveness on WCB site

Speaking of blogs, I noticed that on our site the blogs didn’t appear as they should on a mobile. I could tell some media queries had been added but it wasn’t quite right…

After checking the coding in ‘inspect element’ I saw that the border of the feature image had not been included in the media query for ‘display: none;’.  So adding that query fixed the problem! Success.  (As you can see from the image above, the one on the left has the feature image hidden but the border of the image remains.)

Adobe Illustrator

I also had a lesson on Ai this week. I enjoyed it thoroughly and realize that it is a very powerful and useful tool for a lot more than making logos.  There’s a lot more to Adobe Illustrator than thought!  If you also want to learn more about what Adobe Illustrator can do, then I would recommend a lesson with Pete at WCB.

Cheers and have a great weekend.




Week 24 WP Gravity Forms

Hi folks,

Hope you enjoyed my blog from last week highlighting my trip away to New Zealand.  It seems like a distant memory already!  I’m very much back into the swing of work now after 2 weeks back in Bangers (my nick name for Bangkok).

Last week was interesting as always.  I helped Golf with the final touches to these great course outline brochures she made, 21 of them!  When I say final touches, I mean mostly proof reading.  And here they are!

Looking good

Continue reading

Week 23 – Happy New Year!

New Zealand Holiday

I have just got back last weekend from a fabulous 3 week family holiday in New Zealand.  For me just being in ‘God’s Own’ Aotearoa the Land of the Long White Cloud (the Maori name of New Zealand) is holiday enough for me, but we also did some fun things while we were there.  It’s pretty hard not to have fun when you spend time in Queenstown – often referred to as the extreme sport and adventure capital of NZ (the birth place of the famous Bungy). So my holiday consisted of 2 weeks in the South Island of NZ and one week in the North Island.  I had a fab time on both islands.

Queenstown Airport Maori Scupture
My gorgeous lads on our arrival in Queenstown, NZ
The extreme sports I was talking about! This is called ‘flyboard’. We watched this amazing instructor for about 20 mins doing loads of tricks, even an under water ‘dolphin’ move!

Here’s a link to this cool new water sport – flyboarding

Interesting sights on a a little road trip we took to Alexandra, one of the hottest spots in NZ -even gets into the high 30s!


Air New Zealand you didn’t let us down on Xmas day. Festive as ever :-). Time for the North Island now.


North Island

Extreme sports mummy style! I can’t resist a swing.


A Walk on the WildSide

Selfie with mum walking on the wild side – we took a shortcut home via the railway lines! More extreme sports! Don’t tell my boys LOL


Back to Queenstown

We brought my dearest Nana back with us for a South Island adventure. We loved having you Nana! No she did not do a bungy, but we had fun watching quite a few.

Southern Tip (no not a typo)

We took a road trip to Invercargill and Bluff, Bluff being the most southern point of the South Island (or the mainland as the locals call it).


Back to Work

So how was my first week back after such a long break?  All good things must come to an end. It was tough as expected to get back into the groove, but at the same time really good to see everyone again.  I love my team, a special bunch of people I get to work with who crack me up on a daily basis.  I think I crack them up too – we have a good laugh most days.


Final Weeks

My fellow interns and I are on our final weeks at WCB, with Izaac leaving first on Feb 1, Yui on Feb 3 and me on Feb 12th.  I hope we get some new interns soon so we can help them assimilate into WCB life and give them a bit of training before we leave.  So if you are interested in doing an internship at WCB please take a good look at our website especially the interns page where you will find testimonials including a few video testimonials.

That’s all folks.

One Last Image for Fun!

This is from my fruit bowl.  Ok so this is a New Zealand peach, before you ask, no they are not all like this.  Caption ideas?  I was thinking ‘in honour of BB-8’.


Week 17 – Troubleshooting and Video editing

Wow week 17, I think I’m well over half way through my internship now. Time flies when you’re… BUSY!  Yep, I can never complain of being bored that’s for sure.  There is always a never-ending list of unfinished tasks to do. But they do get done eventually.  Of course I am the first to admit I tend to put off the ones that are not as enjoyable or easy, who doesn’t? But there aren’t many tasks that fall into that category anyway 🙂 Continue reading

Week 16

Graphic Designer

Monday a new graphic designer joined the team for a test week. She’s seems very creative and has already done some lovely work designing some new flyers for our courses.  Khun Golf is her name and she seems lovely.  She also tried her hand at iMovie to give us interns a hand with many video testimonials that need doing. I hope she stays!

Another interesting event on Monday was a trial lesson by a potential teacher for the school, he comes with a wealth of experience in running his own web design franchise.  My fellow interns and I had to critique him. I thought he had potential. With a little training on ‘delivery’ and more preparation I think he could be good.

6 Month Web Design Course

Another interesting week of PS designs moving to actually building our redesign in WP.  After we finished our designs or at least the home page we tried our hand at creating the designs in the Divi theme of WordPress. I still feel like such a beginner at this. But it just takes practice practice practice.  This week also saw us setting up our hosting on the big World Wide Web. Yes we are finally putting something live, I’m not telling you my url just yet, still have a lot more tweaking to do before I’ll want to share!

It was a whole new world looking into ‘some’ of the ins and outs of ‘hosting and domains’.  Pretty cool to set up my very own email account, not that I’ll be using it just yet…


I forgot to add these before and after shots last week. I  had to update the page  Build it with Us on the WCB website. I was given the photo but after publishing it I realised it needed a bit of TLC. So I gave it my best shot in Photoshop.  I basically just used the patch tool.  I tried my darndest to get rid of that smudge but couldn’t quite manage it, needed a different tool but didn’t know which one!  Next time.

No Follow Link

What is a no follow link? states the following:
A no follow link is a link that does not count as a point in the page’s favor, does not boost PageRank, and doesn’t help a page’s placement in the SERPs… A no follow link is created with the nofollow link HTML tag, which looks like this:
<a href=””nofollow”>Link Text</a>
The nofollow tag is basically a notice sign for search engines saying “don’t count this.””

The most important reasons to add nofollow to your comment links is to discourage spammers and to be clear you are not endorsing that page. The reason I’m telling you about this? I had to add a nofollow link to a website link from the testimonials page on our school website. I googled how to do it and this was another way to code it.

<a rel=nofollow href=””&gt;

How do you know if a link is a nofollow or not?  Easy, just right click on the page, choose inspect element and scroll over the link to see the html coding.

Still confused? Here’s a link to a good article explaining it well which is also where this video came from.


Embedding Videos

Speaking of embedded videos which I did there just above, I had to embed a video into the WCB website, this time on the Photography course page. It wasn’t as simple as I thought, but didn’t take me long to figure it out. In my blog above it was as simple as finding the embedding code (when you click on share, embed is an option) and pasting that into the HTML of my very simple linear blog page. But on our school site, we have visual composer with all these different containers and bands etc.  So first of all I had to find exactly where to put it, find the correct container, row, column, templatera etc and then I had to remove the existing image and replace with a new templatera to hold the video.  Once I found the media catergory  it was straight forward from there (embedded video was one of options – yeah! Done!).

And here it is.

And here it is embedded. The trick is, you have to remember to paste the code into the HTML code tab, not your text editing tab.


Filming and Editing

I’m also working on editing another testimonial for the  web design course at WCB.  I enjoy learning new skills and iMovie is certainly a challenge.  It has it quirks that’s for sure. Again, practice, practice, practice.  I will definitely have it finished to show off for next week’s blog. But in the meantime here we are filming the actual testimonial.

From left, Izaac, me and Kate.

Week 15 – Filming and Re-design

This week in the web professional class we have been exploring re-designing a website of our choice.  Here was the process

  1. Choose a site for re-design, preferable one that needed it!
  2. Do some user research, unfortunately I only got a handful of responses on Facebook.  I didn’t feel like spam emailing my friends so I relied on FB – it needed to be fast as the next day it was on to the next task…
  3. Site -map
  4. Then rough lo-fi wireframes
  5. Then hi-fi wireframes using UXPin
  6. Shopping (gathering the content needed, getting images, text, logo, colour scheme etc)
  7. Designing the Photoshop
  8. And somewhere along the way you need to find some inspiration
courtesy of
colour scheme



So starting this week we should have our main pages done in PS, but unfortunately for me and seems to be becoming something regular… I was out of power all day yesterday (that’s why I’m up at 4:00 am on Monday doing my ‘Sunday Blog’) the day I had set aside to work on MY REDESIGN, but alas no such luck, can’t work on my desktop with no power can I!  What a frustrating day.  But I reminder that I need to buy a laptop… sooner than later, at least before the next bleeping power cut!

Other really interesting learning this week was putting what we had learned about filming testimonials into practice.  The three of us (Yui, Isaac and I) had turns at filming, playing interviewer, and interviewee. Actually I managed to get out of playing the interviewee claiming I might break the camera! hahaha.  It was really good practice for us.  The main thing we know we need to work on is the timing.  We had to keep reminding ourselves (through many ‘takes’) to pause a few seconds  both before questions were answered (because later we will actually cut the questions during editing and replace with visual title slides) and before we stopped the filming of each question (also to allow for cutting during the editing process).  Both of which didn’t come easy, but with practice we got better with the pausing/waiting.

I’ll be sure to post our first REAL video testimonial here soon…

Until next week, bye!

Art giving filming lesson

Week 14 – Video and iMovie training

Video Training

Monday was an  interesting day that saw me and my fellow interns getting a great lesson on the basics of filming with a DSLR camera.  We got great tips on: lighting – such as the aperture and shutterspeed settings; focus settings – how to use the manual focus; sound – how to do a sound check; and how to add different microphones and their purposes.  Thanks for the lesson Art, you were very patient with us and most importantly, taught us well. Continue reading

Failure is not opposite of success quote

Week Lucky 13 – Lots of WordPress on Thisistap and Local Hosting

Gosh where do I start, we did so much this week in the Web Professional Ed Visa course.

Tap and WordPress

We started with learning how to make a free WordPress website using thisistap hosting. It’s easy and free!

thisistap screenshot

The only downside is that your site name (Url domain name) has /thisistap/ at the end of it AND it is known to be a bit glitchy.

So it’s great for the purpose of learning WordPress and having a go at a live site.  But it’s not recommended for a real professional site. For that you need to get your own web hosting.  This is something I’m now required to get for this course. I’ve been recommended a2 hosting. Anyone got any other suggestions? Continue reading

Week 12… CSS and Familiar Faces :-)

Well hello there! Long time no see!

You may have noticed my little hiatus, but I’m back now! I shouldn’t admit this here coz the boss will read this, but I have to say I was pleasantly surprised at how good it was to be back at work this week… I got pretty used to my freedom over those 2 weeks away so I thought I might struggle getting back into the groove of work again but in fact it was like I’d never been away… apart from the CSS lesson which I’ll tell you about more later. Continue reading